Saint Paul Launches Phase 2 of Restaurant Resiliency Program

Saint Paul Launches Phase 2 of Restaurant Resiliency Program

Program focuses on digital improvements, industry and community partner collaboration

Thursday, Jan. 14, 2021


Nick Cusick, Marketing & Media Relations Director
C: 651.341.9422 |

Jonathan Banks, President and Founding Partner
C. 612-245-6004 |

SAINT PAUL, Minn. (Jan. 14, 2021) – Bap and Chicken owner John Gleason was looking for support.

Like so many, Gleason was trying to navigate running a restaurant during a global pandemic. He felt he was on a good track and found reassurance when he joined the Saint Paul Restaurant Resiliency Program. The program, a collaboration between the City of Saint Paul and nonprofit NCXT, was created to assist restaurants with revenue-generation options and establishing stability. 

“Without that support [from the Restaurant Resiliency Program], I would not have had the knowledge of the opportunities that were available,” Gleason said. 

In addition to Bap and Chicken, Phase 1 of the program included East Side Thai, Lake Monster Brewing, Shish Mediterranean and many others. 

Now, Saint Paul is launching Phase 2 of the Restaurant Resiliency Program, and all restaurant operators and industry stakeholders located within the city are welcomed to register and take part. Restaurant operators should complete an online assessment on the NCXT website.

The program will focus on implementation and enhancing online ordering and delivery solutions, achieving digital marketing effectiveness and collaborating with industry and community partners.

“Saint Paul restaurants put everything on the line last year. The challenges were nearly insurmountable, and they still are,” NCXT President and Founding Partner Jonathan Banks said. “I am ecstatic about this program’s ability to give restaurants the digital boost needed to make it through winter, and this pandemic. I look forward to seeing a fully digitized restaurant industry in Saint Paul, very soon.”

The program will create cohorts of restaurants with similar needs, connect them with resources and facilitate information sessions and stakeholder reports.

An Industry partner orientation session for those interested in learning more on how they can support Saint Paul restaurants through this project is being offered Friday, Jan. 22. Industry partners can register for an orientation session here.


About Visit Saint Paul:
Visit Saint Paul, formerly the Saint Paul Convention & Visitors Authority, was founded in 1927 as the Saint Paul Convention and Visitors Bureau, making it one of the oldest destination marketing organizations in the United States. The mission of the organization is to generate economic growth for Saint Paul by effectively marketing the RiverCentre campus, Saint Paul and the region as a preferred convention and tourism destination. Visit Saint Paul oversees management of the Saint Paul RiverCentre Convention Center and Legendary Roy Wilkins Auditorium. 

About NCXT:
NCXT transforms organizations for growth, innovation and equity. Originally founded in 2018 as a technology modernization company rooted in blockchain and artificial intelligence, NCXT uses a proprietary process incorporating D&I, design thinking, six sigma, and customer experience to help organizations achieve their ideal future state. They place the customer at the center of everything they do, partnering with businesses across industries to create Our Best World™.

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